The ESMi offering of Enterprise Service Management blends over 20 years development of Service Management practices, culture, and professionalism into service-providing areas, not only for the IT arena but to the whole business structure.  Combined with the Service Management Exchange, providing an ever growing bible of information and support, this turnkey package is a formidable solution for any management structure, in any field.

Within King’s College London we have benefited from all our Professional Service colleagues having a common understanding of Enterprise Service Management delivered by ESMi. Using these practices we continue improve services and drive our goal for excellence.

ESMi and the Service Management Exchange has truly made a real difference to what we do.